Mention a Bot with a flow
Yet another at-mention article. In the past I created blogs about mentioning a team, a channel and a tag in Microsoft Teams. This time I am going to show you how to at-mention a...
Category: Power Virtual Agents
Expressions in Adaptive cards
Bot Framework Composer can be useful to create custom adaptive cards for your Power Virtual Agents bot. In this article I am showing you how you can use expressions for certain requirements.
Notify primary contact of case with a proactive message
A lot of great Power Virtual Agents announcements at Ignite. Notify team users with proactive messages is now in public preview. In this article I am using proactive messages to retrieve details from a...
RegEx entity in Power Virtual Agents
Microsoft has introduced a new feature called RegEx entities in Power Virtual Agents. This blog shows how you can use RegEx entities to validate input of a user who interacts with a Power Virtual...
Impersonate a user in Power Virtual Agents
In this article I am going to show you how to use impersonation in a Power Virtual Agent. In this example we are showing account records from Dynamics 365 Sales to which the logged...
List all Power Virtual Agents
In this article I am going to show you how to list all Power Virtual Agents in the current environment. I will use a Power Automate flow to create an overview of this.
Search through kb articles with Virtual Agent
In this blog I will explain how you can use a Power Virtual Agent and a Power Automate flow to search through Dynamics 365 Customer Service knowledge base articles.
