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A lot of great Power Virtual Agents announcements at Ignite. Notify team users with proactive messages is now in public preview. In this article I am using proactive messages to retrieve details from a...
In this blog I will explain how you can use a Power Virtual Agent and a Power Automate flow to search through Dynamics 365 Customer Service knowledge base articles.
Luise Freese recently published a great blog on how to create a Flow for a Sticker request process. She asked for suggestions. My suggestion was to connect it up to Dynamics 365. So I...
